Customer Spotlight

Q&A with Ryan Hochmiller of Active Truck Parts Who founded the company? My grandfather John E. Hochmiller started the company in 1976.  Partners in the business include my Grandma Elea, and my Dad, John Hochmiller Jr.  John Sr. and Elea have passed away within the past few years, and John Jr. is now the sole owner. How many years have you been …

CRM Integration

Our most recent CRM integration was Pipedrive, below we explain CRM’s, the importance of them for your sales team and how an integration will benefit your business. CRM Explained A CRM’s primary purpose is to organize, track, and manage all of your customer information, activities, and conversations. This helps your sales, marketing, and customer service teams better understand your customers. In …

Customer Spotlight

SpecialtyTruck Parts An Interview with Brian Stanton from Specialty Truck Parts Who founded the company? Al Davidson and Joe Sweet started Specialty Truck Parts Inc. in 1959.  Al Davidson’s father, Sol Davidson, had founded Acme Truck Parts in Stockton in 1923, and later decided to branch out to San Jose.  Al and Joe bought Specialty Truck Parts, an existing business …

Avery Labels

ITrack Pro, you can print customer address labels, inventory labels, and location labels on the 5160 Avery Label size. ITrack Enterprise, currently, only customer address labels are available.  But more reports are possible. The images below showcase how to print labels from the customer, inventory and location screens.      

Shipping Quotes – Simplified in ITrack

SAV Integration aggregates all possible shipping companies and quotes in one single search.  Taking additional frustration out of the process and freeing up your teams time. Who is SAV? SAV Transport is a third-party shipping and transport company. Essentially, if you would like to ship inventory from one location to another, they’ll line up a number of quotes from companies …

Announcement: 2017 Users’ Conference

Users’ Conference 2017 will be held in Charlotte, North Carolina. June 7 – 9, 2017 Every year we gather all ITrack Users’ together for further training, reveal new feature releases, and meet with clients and industry experts.  A good portion of time will be spent working individually with people to ensure everyone is getting the most out of our product. …

Credit Summary Report

Coming soon to ITrack Enterprise: Improvements to the Credit Summary report! – Date range is no longer limited to 12 months. You can select any range you’d like. – Added “Weighted Average Days To Pay”, which takes Sales Order amount into consideration. – Added more informational fields, including Default Salesperson, Customer Type, Phone Number, Email, and document identifiers and dates. …

Aftermarket Tags

Do you do aftermarket sales? Do you toss all those parts in a box, or do you tag some? Here’s a tip for the ones you tag. ITrack Pro lets you mark replenishable parts you normally tag, so you can print those tags straight from the PO screen. Step One: In the Parts Management screen, Advanced tab, check Print Tag …

Change in Enterprise Support Policy

In the past, our support group has fulfilled requests to void documents in ITrack Enterprise. In the interest of helping our users meet GAAP (Generally Accepted Accounting Principles), we now recommend users create correcting documents instead. Correcting documents create a “paper trail” for accounting staff. This helps them more easily trace discrepancies and report values to investors. Occasionally a company …

Rotate Your Photos Correctly for ITrack

You took your pictures. You loaded them on your computer. You put them in ITrack. They looked like this. You look at it in Windows and it looks just fine. You shake your fist. You get another cup of coffee. You open the picture and rotate it. You put the rotated picture in ITrack. Now it’s turned the otherway! (@#$&%!) …