Enterprise Version 19: Serialized Items

In version 19, we made some changes to the Parts screen in Enterprise. You’ll find these useful when working with serialized items. QA / Serial #s First, we added a filter box on the “QA / Serial #s” tab. You used to have to scroll for days, or use the search screen to find a serialized item. Now you can …

Enterprise Version 19: Home Improvements

The Enterprise 19.0 Home Screen shows some new information, and both the Sales Orders and Work Orders tabs have some new columns. Attn This new column shows icons (with tooltips) for insufficient Quantity on Hand to sell and finalize, as well as one for open order requests and open order fulfillments. Qty Ready This column shows Quantity on Hand / …

How to Brand your eBay Listings

Adding your logo to every eBay listing is simple if you use ITrack’s templates. It’s more involved than clicking a button, but once you know the basics, you can do it yourself. How does it Work? You already have your logo on Heavy Truck Parts. Since that’s a public site, eBay has access to your logo file. You just have …

LX Slow? Try Offload!

Are you an ITrack LX super user? Mobile devices can get sluggish when their cache fills up with data. There’s a way to take back control of your iPod, iPad, or phone — offload your app. Offloading is basically removing the app and its internal storage, without losing things like the server URL in Settings. How do I Offload? Go …

Using eBay Templates to Improve Search Results

You already know how to competitively price your parts, so let’s talk about grooming your title. Let’s say you’re a customer looking for a used Kawasaki Caliper on eBay. Your first instinct will be to type in “kawasaki used caliper.” This is what you get when you do. Notice what floats to the top of the search is the lowest …

Additions to Accounting Screen V16

Additions made to Accounting Screen in ITrack: Double-clicking SO and WO accounting entries now correctly open the corresponding document. Auto-complete support for the account filter. The user can look an account up by either name or number. Activity detail page now shows GL transaction id and context. Also, the color alternation now alternates by the transaction. A number of footer totals …

Customer Spotlight

Q&A with Ryan Hochmiller of Active Truck Parts Who founded the company? My grandfather John E. Hochmiller started the company in 1976.  Partners in the business include my Grandma Elea, and my Dad, John Hochmiller Jr.  John Sr. and Elea have passed away within the past few years, and John Jr. is now the sole owner. How many years have you been …

CRM Integration

Our most recent CRM integration was Pipedrive, below we explain CRM’s, the importance of them for your sales team and how an integration will benefit your business. CRM Explained A CRM’s primary purpose is to organize, track, and manage all of your customer information, activities, and conversations. This helps your sales, marketing, and customer service teams better understand your customers. In …

Customer Spotlight

SpecialtyTruck Parts An Interview with Brian Stanton from Specialty Truck Parts Who founded the company? Al Davidson and Joe Sweet started Specialty Truck Parts Inc. in 1959.  Al Davidson’s father, Sol Davidson, had founded Acme Truck Parts in Stockton in 1923, and later decided to branch out to San Jose.  Al and Joe bought Specialty Truck Parts, an existing business …